Terms & Conditions

This site (www.audioout.co.uk) is owned and operated by Pocket Media UK Limited, registered number 6382655. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please contact us at info@audioout.co.uk

Returns

For returns information please click on the ‘Shipping & Returns’ button at the top of the page.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Pocket Media UK Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Pocket Media UK Ltd. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content

Pocket Media UK Ltd has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT unless stated otherwise, and where applicable. For a VAT receipt please email us at info@audioout.co.uk. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Pocket Media disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Pocket Media shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer

Pocket Media makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Pocket Media shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password/Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Pocket Media shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Privacy Statement

We always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us about. You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, do not give us your details. This privacy policy is part of our Terms and Conditions. If you do give us your details and then decide you do not want us to use your details anymore, you can email us at info@audioout.co.uk.
If you want to buy things from us, you will need to register on our site. Registration involves you giving us the following personal information: (i) Your title, name and address ; (ii) Contact phone number and e-mail addresses; Registration enables you to speed up the ordering process, however, you do not have to register with us until you choose to order.

How will we use your details?

Our offers: Once you have purchased with us, we would like to send you product updates, our latest information and special offers. Other offers: occasionally we may pass your details on to like-minded, carefully screened companies who might send you details of their offers. When you register we will ask you if you wish to receive such information - if you do, simply tick the appropriate box. Alternatively you can always e-mail us with your details and mailing preferences. We may also use your information to manage your purchases such as sending a confirmatory email, and your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf. You can check any information that we are holding about you, or ask any questions about this privacy policy by emailing us on info@audioout.co.uk

About Cookies and the way we use them

In common with other websites, we do also use "cookies". A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser. In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer.
You can control the use of cookies on your computer by either enabling or disenabling them yourself. You can get more information about cookies at www.allaboutcookies.org.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on "pay now” or “confirm order” on the final page of our ordering process.

Delivery Charges

Standard UK delivery via Royal Mail is free of charge. For other delivery methods (express or international) charges vary depending on the type of products ordered and the service you select. Any delivery charges cannot be refunded. Your delivery charges will be clearly indicated at checkout.

Acknowledgment and Acceptance of your Order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

Cancellation Right

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered.

Recycle Your Old Electricals

If you’re buying a new electrical item, we will recycle your old one for free. Please do not throw electrical equipment (including those items marked with the bin symbol) in your bin. This is because:

  • Unwanted electrical equipment is the UKs fastest growing type of waste.
  • Many electrical items can be repaired or recycled, saving natural resources and the environment.
  • If you do not recycle electrical items they will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and also human health.
    •
    The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by offering all customers buying new electrical equipment free take-back of their old electricals on a like-for-like basis in our stores. Unwanted Items should be returned within 28 days of purchasing your new product.

    Please post unwanted items back to us at the address stated on our 'Contact Us' page, (note: we are not responible for the cost of posting unwanted items back to us for recycling, and no     reimbursement for postage will be made to customers who wish to recycle their old electricals). Please could you contact us at support@pocket-media.co.uk before sending us your unwanted electrical for recycling so that we may issue you with a reference number.

    Gift Wrapping

    We are unable to offer a gift wrapping service at present.


    Links to Other Websites

    We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Pocket Media cannot accept any liability in respect of the use of these websites.

    Exclusions of Liability

    Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Pocket Media or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

    Other Legal Notices

    There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

    Changes to Legal Notices

    We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

    Use of this Website from outside the UK

    Pocket Media make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

    Law, Jurisdiction and Language
    This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with UK Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the UK. All contracts are concluded in English.

    These terms and conditions do not affect your legal rights